Privacy Policy

Last updated: December 2025

At Topup memo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website to purchase game top-ups, browse services, or interact with our platform.

1. Information We Collect

We may collect the following types of information:

• Account & Order Information — such as email address, phone number, game ID, server/zone details, and order history required to process top-ups.

• Payment Information — payments are handled securely through third-party payment gateways. We do not store sensitive payment details such as card numbers or UPI credentials.

• Technical & Usage Data — including IP address, browser type, device information, pages visited, and timestamps for security, analytics, and fraud prevention.

2. How We Use Your Information

Your data is used to:

• Process and deliver game top-ups accurately
• Verify transactions and prevent fraud or misuse
• Provide customer support and order assistance
• Improve platform performance, reliability, and user experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies & Tracking

Topup memo uses cookies and similar technologies to:

• Remember user preferences
• Maintain login sessions
• Analyze traffic and platform usage

You may disable cookies via your browser settings, but certain features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party services for:

• Payment processing
• Analytics and performance monitoring
• Hosting and content delivery

These providers operate under their own privacy policies. We recommend reviewing them for additional information on how your data is handled.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or loss. However, no online platform can guarantee 100% security.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal and transactional requirements)

To exercise these rights, please contact us via our Contact Page.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

If you have any questions or concerns regarding this Privacy Policy, please contact Topup memo Support.